Course curriculum

    1. Our Shared Mission - A Message from our VP of Sales

    1. Download Company Lead Protocols

    2. ISA Qualification Protocols

    1. Protocols Before an Opportunity

    2. Protocols During an Opportunity

    3. Protocols After an Opportunity

    4. Agent Conversion Expectations

    5. Checklist For Effective Client Engagement

    6. Download Follow Up Checklist

    7. Rules and Consequences

    8. Quality Assurance

    9. Quality Assurance Best Practices

    1. Onboarding Exam

About this course

  • 13 lessons
  • 0.5 hours of video content

Accelerate Your Career with ISA Opportunities.

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Instructor(s)

Michael Campanile joined Lucido Global in 2020 and has since served in various capacity within the Inside Sales Division. Prior to 2020, Michael spent 10 years as a head chef with a primary focus in Italian cuisine. Michael is from Toronto, Canada and is a die-hard fan of the Toronto Raptors.

Michael Campanile

Quality Assurance Coordinator